All documents are customizable WORD Documents, you can use in your practice, unless specified differently.

Level 1

Retention, Recall, Reactivation Checklist

Exercises in Patient and Staff Communication How you say it is more important than what you say!  (Posted 2/22/10)

Financial & Service Consultations Procedures and implementation of financial and service consultations.

Fall reactivation letter (doc)

Fall reactivation coupon (doc)

Reactivation Letter Inside Sample, (front) &  Reactivation Letter Outside Sample (back)

Reactivation Letter.Inside Sample-2,(front) &   Reactivation Letter Outside Sample – 2 (back)

Personal Appointment Calendar Multiple appointment calendar ready to be customized.

Reactivation Program to be used during May, National Correct Posture Month

Treatment Plan Purpose Why schedule a treatment plan for your patients

Treatment Plan Forms

Recall Log Procedure – A complete guide to keeping track of patients that miss their appointments.

Recall Log -  This log is a great way to keep track of your patients so they don’t slip through the cracks.

Handling Patients that Cancel – Scripts to use for patients who cancel their appointments

Missed Appointment Handling – Scripts to use for patients who miss their appointments

Reactivation Tips and Tricks

Retention, Recall, Reactivation – Level 2

Level 1 downloads available below. ...